Rethink Retail

Welcome retail executives and decision-makers. Dive into the engaging discussion between leading experts Brandon Rael, Howe Gu, and Venky Shankar as they uncover AI and cloud strategies to enhance customer experiences. Learn how advanced analytics and intelligent capabilities are operationalizing data to empower associates, accelerate checkout, and drive personalization. Gain insights into leveraging these tools while ensuring privacy and security.

In this episode of the RETHINK Retail podcast, Julia Hare sits down with Michelle Kelly, CEO of the iconic fashion brand Lilly Pulitzer. Kelly’s leadership has been instrumental in guiding Lily Pulitzer through a transformative phase, transitioning from a wholesale-only model to a multi-channel retail approach. With a strong focus on customer-centric strategies and personalized marketing, Michelle's expertise has significantly contributed to the brand's success. During their conversation, Kelly shares her inspiring journey to becoming the brand's CEO and highlights the brand's timeless commitment to making customers happy, preserving their unique hand-painted prints, and balancing trends with a focus on quality and longevity. “And isn't that the beauty of retail? There's always another season, there's always another collection. There's always another day to open the store.” - Michelle Kelly Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on Li

In this episode of the RETHINK Retail Podcast, Top Retail Expert Brandon Rael sits down with Jamshed Mughal, SVP and Global Head of Strategy & Services at Marigold. Joining live at the National Retail Federation's Big Show 2024, Mughal is a seasoned expert in Mar tech and relationship marketing solutions, bringing an abundance of experience to the table. With a strong focus on driving customer loyalty and personalized brand experiences, Mughal has been instrumental in leading Marigold to deliver cutting-edge marketing technology and professional services for over 40,000 brands and organizations worldwide. His insights and innovative strategies have played a pivotal role in Marigold's evolution from single-channel to multichannel and omnichannel experiences, emphasizing the importance of hyper-personalization at scale while navigating privacy and cybersecurity challenges. With an impressive track record in the industry, Mughal's expertise is sure to provide valuable insights into the ever-changing land

In this episode of the RETHINK Retail Podcast, host Kirat Anand sits down with guests Logan Duran, VP of ESG Strategy Tapestry and Josh Levy, Director of Business Development at Pivot Energy, to discuss their recent partnership and sustainable energy solutions in the fashion industry. Together, they dive into Tapestry's proactive approach to sustainability, including their commitment to renewable energy and the innovative use of technology like QR codes and NFC chips to enhance transparency and traceability in their products. Duran emphasizes Tapestry's focus on environmentally preferred materials and their partnership with Gen Phoenix to create textiles from recycled leather fibers, aligning with their goal to prioritize the traceability and sustainability of their leather supply chain. Meanwhile, Levy sheds light on the importance of renewable energy certificates in showcasing sustainability efforts and the increasing demand for sustainable practices in the fashion and energy industries. The conversa

In this episode of the RETHINK Retail podcast, Jumpmind CEO Joe Corbin emphasizes the need to simplify store journeys and empower associates. From tackling the challenges faced by large retailers to exploring the potential of AI, this conversation offers actionable insights into driving innovation and enhancing customer satisfaction.

In this episode of the RETHINK Retail Podcast, host and RETHINK Retail CCO Kirat Anand dives into a conversation with Group VP of Innovation at AmeriCo Group and Global Retail Leader Barry McGeough, who shares his journey from aspiring opera singer to influential product innovator. Barry's insights into applied innovation and sustainability in the retail industry offer a unique perspective, drawing from his experiences at renowned companies like Google, PVH, Speedo, and Tommy Hilfiger. His emphasis on the symbiotic relationship between sustainability and profitability, as well as the need to adapt to sustainability mandates, makes this episode a must-listen for retail industry leaders looking to drive growth and success through innovative and sustainable practices. With a focus on balancing product development, staying ahead of tech trends, and creating positive environmental and social impact, Barry's playbook for applied innovation offers actionable insights for retail executives striving to lead thei

"Loyalty is an emotional concept, not just a transactional one." - Giri Agarwal Explore the dynamic world of customer loyalty on the RETHINK Retail Podcast with our esteemed host, Melissa Minkow, Director of Retail Strategy at CI&T. This episode brings together the profound insights of Giri Agarwal, Chief Strategy Officer at Incisiv, and Bernd Kraus, Senior Vice President of Software Solutions at Diebold Nixdorf. They delve into the nuances of building lasting customer relationships amidst the challenges of the modern retail landscape. Discover innovative strategies to harness technology and data for enhancing loyalty, and understand the importance of a consistent experience across all retail channels. This conversation is packed with valuable takeaways for retailers dedicated to enriching customer engagement in the digital era.

In this episode of the RETHINK Retail Podcast, Top Retail Expert Cathy McCabe sits down with Nancy Taylor, Co-Founder of époque évolution and VP of Design at Lolë Brands. Nancy brings over a decade of experience as a senior designer at renowned brands such as Athleta and Gaiam. Her passion for fitness and wellness has been pivotal in revolutionizing the athletic apparel industry, infusing functionality with everyday wearability. Nancy's focus on sustainability and responsible manufacturing led to the creation of époque évolution, where she continues to drive impactful change in the fashion landscape. With a deep understanding of the evolving consumer mindset, Nancy Taylor's expertise offers invaluable insights into embracing sustainable practices and promoting a mindset shift among customers. "Stay open, stay curious, and constantly try to invent and look at newer ways that solve problems. Fashion is one thing, but for us, functional fashion is to solve problems for the customer and make the ease of her

In this episode, host Christine Russo sits down with Gaurav Patel, Senior Director of Engineering - Store Experience at H-E-B, one of America’s largest privately-owned grocery retailers. Gaurav shares how H-E-B, a company known for its commitment to quality and customer service, has embraced technology to transform the grocery store industry. From the inception of curbside pickup as a strategic opportunity during 2020 to leveraging digital solutions for inventory management and customer engagement, H-E-B is at the forefront of retail innovation.

AI is eliminating friction points and transforming self-checkout - making age verification and product recognition faster and more efficient than ever before.  Join us on our latest Rethink Retail Podcast, with host and Top Retail Expert, April Sabral, as we delve into insightful discussions with Ohad Elzur of  O+O Store & Promotion Technology Director at AS Watson and Arvin Jawa VP Global Retail Strategy and Regional VP Americas Retail at Diebold Nixdorf.  They're unpacking exclusive insights and cutting-edge strategies in AI, self-checkout, and sustainable retail that are reshaping modern customer experiences.  Tune in to learn how these innovations can drive your business forward and keep you ahead in the ever-evolving retail game.

Live from NRF 2024, RETHINK Retail's Chief Community Officer Kirat Anand sits down with Lauri Joffe Turjeman, Chief Marketing Officer at American Freight. In this episode, Lauri shares the secrets behind American Freight's rapid success, from embracing a customer-centric value approach to leveraging innovative technology. This episode also explores the latest advancements in search technology, reshaping the retail landscape for improved product discoverability. Lauri offers her perspectives on market trends and consumer expectations, as well as the strengthened community engagement and partnership initiatives that she leads to drive positive change in the retail sector. Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ For more retail insights visit www.rethink.industries If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify,

Welcome to this engaging episode of the RETHINK Retail Podcast, featuring Pauline Monin, Director of Product Marketing at VusionGroup. In this exclusive interview, we uncover the exciting transformation of SES-imagotag into VusionGroup, and what it signifies for the retail industry. Delve into the advancements of their signature electronic shelf label and learn how VusionGroup is integrating AI and data analytics to reshape retail. Pauline shares insights on prioritizing both people and performance in the digital era, and offers a glimpse into the future of retail technology. Join us as we explore the secrets behind VusionGroup’s rapid growth and their vision for changing the game for retailers and brands. This episode is a must-listen for anyone interested in the cutting-edge of retail digitalization.

Recorded live at #NRF2024, join host Andrew Smith and our expert panel: Hitha Herzog, Guy Courtin, and Brandon Rael as they dive into the groundbreaking journey of @Patagonia in the world of sustainable retail and fashion.

This episode of the RETHINK Retail Podcast was recorded live at the RETHINK Retail Podcast Media Booth during the NRF 2024 Big Show. In this episode of the RETHINK Retail Podcast, RETHINK Retail CCO is joined by Andy Laudato, Chief Operations Officer of The Vitamin Shoppe. During their conversation, Andy shares his insights on fostering innovation in the retail industry and discusses the importance of collaboration, continuous improvement, and adopting a customer-centric approach. Through practical examples from Vitamin Shoppe, such as leveraging AI for real-time communication and enhancing the customer experience, Laudato demonstrates the relevance of his expertise in the field. "Necessity drives innovation. And so, when solving a problem for your customer, first you have to identify what that is. Or maybe it's not just a problem, but just an opportunity to do something better." - Andy Laudato Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on

In this episode of the RETHINK Retail Podcast, RETHINK Retail's Chief Community Officer Kirat Anand sits down with Deepak Jose, Global Head of One Demand Data & Analytics Solutions at Mars Wrigley. Deepak's expertise shines as he discusses the transformative power of AI in data analytics, emphasizing the importance of aligning data initiatives with specific business objectives. Deepak's approach, guided by a commitment to core values, ensures that the direction of data and analytics is consistently shaped by business needs and facilitated by analytics capabilities. With a purpose-led culture at Mars Wrigley, discover how this approach not only drives success but fosters innovation. From responsible AI use to empowering professionals in the retail sector, Deepak's wisdom provides a roadmap for mastering data discipline, optimizing analytics efforts and driving better business outcomes. Mars Wrigley's triple bottom line philosophy is to prioritize people, organizations, and the planet. Resources: Nominate t

In this episode of the RETHINK Retail Podcast, RETHINK Retail’s Chief Community Officer Kirat Anand sits down with Francisco Bram, Vice President of Marketing and Customer Insights at Albertsons Companies. Francisco's diverse experience, spanning innovative projects at Siemens and leading marketing endeavors at Uber, provides a unique perspective. Demonstrating his dedication to quality and agility, Francisco has played a pivotal role at Albertsons, reshaping the grocery customer journey, cultivating enduring connections, and propelling long-term value. Francisco speaks to the intricate interplay of data in the retail industry, shedding light on Albertsons' strategic approach. The discussion delves into the customer feedback loop and iterative improvement, emphasizing the continuous refinement of strategies based on valuable customer insights. Francisco also explores the integration of loyalty and health initiatives, highlighting how prioritizing customers' well-being guides personalized experiences. The conv

Uncover the future of retail tech in our latest RETHINK Retail Podcast episode! Host April Waits welcomes Pierre-Marie Rallu, VP of Captana North America at SES-imagotag. Dive into the impact of computer vision and AI on the retail industry, consumer responses to in-store cameras, and how retailers can quantify success with this technology. Explore the role of Captana in omnichannel strategies, its evolution alongside AI, ML, IoT, and more. Plus, gain valuable insights for retailers considering tech integration in their stores.

In this episode of the RETHINK Retail Podcast, RETHINK Retail's Chief Community Officer, Kirat Anand sits down with President & CEO of Robert Graham, Andrew Berg. Andrew's 26-year career in the retail and fashion industry, marked by pivotal roles at Gap Inc., Ralph Lauren's Rugby, and Theory, brings a wealth of insights into strategic growth opportunities. This episode explores the origins and creative process behind Robert Graham's expressive and unique clothing and brings valuable perspectives on how the brand’s customer journey enhances the retail experience. Andrew shares his strategic leadership, successfully launching categories like women's wear and a clubhouse golf performance line, alongside significant tech stack enhancements, positioning him as a respected authority in the industry. Andrew's expertise in merchandising, storytelling, and brand building is evident in his leadership role, where he has played a pivotal part in propelling the growth and success of Robert Graham. Resources: Nominate t

In this episode of the RETHINK Retail Podcast, RETHINK Retail's CCO Kirat Anand, sits down with President and CEO of Boston Proper, Sheryl Clark. With over 35 years of experience in leadership roles at Bloomingdale's, Gap, and Old Navy, Sheryl shares insights on how she successfully navigated various ownership changes, tests and implements various technologies, recruits and retains top talent, and transitioned the company culture from a legacy catalog focus to a digital-first approach, all while maintaining Lucy as the north star. Sheryl Clark's customer first approach, marked by calculated risk-taking and an understanding of market dynamics, offers a wealth of knowledge based on her personal journey. Listen in as Sheryl shares her expertise, demystifies common myths about digital marketing, and provides advice for thriving in the online retail space. Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-indus

In this new episode of Retail Tech Tips, we will dive into one of the biggest topics in retail: digitizing the in-store experience. Revenue from eCommerce sales in the US is expected to top $1T in 2024. There is no denying eCommerce’s continued growth, and while brick-and-mortar retail still accounts for most of all retail sales today, it needs to adapt to stay relevant, merging the personalization, convenience, and flexibility of eCommerce with the experientialism and immediacy of the in-store shopping experience. Yet, the question of how to go about achieving a store’s digital transformation is a broad one, and it depends heavily on the goals and consumer base of a given retailer. This episode seeks to help retailers understand what they should be prioritizing in their ongoing digital transformations while highlighting what help may be available along the way.