Negotiations Ninja Podcast

How does nonverbal communication make or break a negotiation? How do you appear more trustworthy? What skills can you utilize to improve your nonverbal communication? In this episode of Negotiations Ninja, Abbie Moreno—who has a Ph.D. in Human Behavior—talks about the science behind nonverbal communication and how it drives trustworthiness. Outline of This Episode [2:22] Learn all about Dr. Abbie Maroño, Ph.D. [3:26] Why can nonverbal communication make or break a negotiation? [5:16] Have we become worse at recognizing nonverbal cues?  [7:53] The most outrageous claim that we’ve been taught to believe [9:40] Do personality traits correlate with nonverbal behavior?  [14:55] How to appear more trustworthy to shortcut the process [21:22] The importance of emotional expressiveness [26:25] Does feigning disappointment work as a negotiation tactic? [29:13] Why trustworthiness signals need to become second-nature [32:30] How to get someone to want to reveal information [36:04] How to know if someone is skeptical of