Innovation Agency

Nathan Downing, Lead Associate, Business Strategy and Service Transformation at TSA, and Gerry Hodgson, CEO of software company Cascade3d @TSAVoice Nathan Downing says the TSA is the representative body for technology enabled care (TEC) services. One of its guiding principles is to focus on people’s needs and how technology can meet them, rather than focus on the capabilities of the technology itself. Gerry Hodgson describes how the experience of his father, who is in his 90s, has been improved by technology-enabled care.