This Anthro Life

How to Manage Social Conflict, Communicate Effectively and Find Common Ground with Jeremy Pollack

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Synopsis

In January 2021 armed rioters stormed the US Capitol in a harrowing and politically fomented insurrection. It was an apex of years of divisive and condemnable rhetoric and fear-mongering used to stoke insecurities and desperate action. How do we ensure this never happens again? Or how do we dismantle the social structures that feed hate, fear, and contempt? What this event, and on the flip side, our celebration of Martin Luther King jr. Day (when we recorded this episode 1/18/21), reveal is that understanding what leads to social conflict and how to manage and resolve conflict is more essential than ever. Today Adam Gamwell and Astrid Countee talk with conflict management expert and author Jeremy Pollack about healing a divided nation by learning to talk with our neighbors more. We dig into:Why humans need help managing conflictCognitive and perceptual biases that prevent us from communicating clearly with one anotherHow to communicate clearly around fears and intentions to find common groundHow to understand