Podcast Talent Coach

Tech makes so many things easier in our lives. Unfortunately, it is killing your business. Tech may make it easier for customers to buy. But, it's making it more difficult for you to sell. THE SERVICE STATION Jim Pendergast lived 6 houses up the street from us on the corner when I was growing up. He owned the neighborhood service station. When mom had issues with the car, we'd go see Jim. It was a full service Phillips 66. Jim would pump your gas, clean your windshield and even check the oil if you needed it. We knew Jim, and Jim knew us. Today, you can fill your tank at the gas station and never even talk to anyone let alone know them. When it comes time to have your car serviced, who do you trust? For the last 20 years, I've taken my car to a Midas shop owned by Rick and Brad. When the dealer would tell me I needed work done, I'd take the car to Rick and Brad. One time the dealer said I needed brakes all the way around. I told the dealer I have a brake guy and took the car to Midas. Brad took a look at it a