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In this episode, #1 Bestselling Author and Highly Acclaimed business & Entrepreneur Expert, Mel Abraham digs into the 9 elements of a conversation which is about how we can have a meaningful discussion. This episode is the second part of a two part series on communication. This one covers The Resolution Roadmap and it helps us understand how we can have a difficult conversation with others.The Resolution RoadmapIt is about learning, clarifying and understanding the opening, conversation and completion of a dialogue.OpeningIssue: At first, you need to learn what the issue is. Share or discover the challenges by asking or telling explicitly.Example: Seek to clarify by giving a specific situation or example. Instead of being generic, you will have to specifically mention the challenges and the issues.Concern: Share your concern without accusing the other party. Make sure that they understand what the concerns are.ConversationImportance: They should understand why it is important for us to have a good resolut