Diary Of A People Manager

Rosemary Nelson joins the panel to discuss a situation she encountered with her supervisor. As a clinical social worker, her work requires delivering firm communication in extremely delicate circumstances. She shares a story where her supervisor interfered with a case where her input was not required; threatening her relationship with the client.  Leadership Behavior Communicate with your employees when you will become an active participant in a situation and when you will be observing them for their development.    Employee Behavior When you have been undermined by your manager follow these steps: 1. Explain to them what behavior you were expecting from them 2. Discuss what surprised you about their interaction or delivery 3. Make a plan for future interactions - what will each of you do differently if this happens again.