Better Customer Interviews With Hannah
Why Empathy Is a Half-Truth
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:09:28
- More information
Informações:
Synopsis
Everyone gung-ho about customer research rattles off the word empathy. I'm guilty of it, too. But it's a half-truth. For the full (and less romantic) truth and nothing but, listen to this episode.