Hi 5

The rise of the empowered consumer is a trend healthcare organizations are trying to better understand in the context of putting the consumer in the center of healthcare. But how real is consumerism in the industry and has it had an impact? Ryan, Mindy, Mike and guest Kristen Sherman debate what is working and what is not when it comes to empowering individuals. And stay tuned to the episodes parting thought. Below, we've listed links to some of the stories and resources discussed on this show. https://www.kff.org/health-costs/report/2017-employer-health-benefits-survey/view/print/ http://www.healthleadersmedia.com/finance/consumerism-growing-rapidly-putting-more-demands-providers https://www.strategyand.pwc.com/media/file/The-birth-of-the-healthcare-consumer.pdf https://medcitynews.com/2015/11/patient-healthcare-consumer/ https://www.wsj.com/articles/can-consumers-be-smart-health-care-shoppers-1491962640 https://www.realclearhealth.com/articles/2018/05/03/empowered_patients_are_the_future_of_health_care_1107