Heart Filled Holidays

Today's show is all about communication! Kicking off we'll talk about the power of words as well as taking a peek at the upcoming holidays. Then our guest, Lisa Giruzzi, will talk to us about those moments when we really wish we had just kept our mouth shut but instead we find ourselves back-pedaling and trying to make amends. Lisa Giruzzi, a leading communications expert, will be giving us the inside scoop on this phenomenon, why it happens, how to handle it and how to keep out of hot water in the first place.