QATalks

Bridging the digital gap between customer needs & what technology can deliver w/ Rob LaVelle

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Synopsis

Enterprise solutions don't fail because of technology. They fail due to change management, due to not listening to end users. This failure exacerbates the gap between a business and its customers. Where are the pitfalls in the bridge over the gap between what do you customers need and what technology teams deliver? In this episode of QATalks, host Logan Lyles is joined by Dr. Anke Sax, European Digital Leader of the Year 2020, and Rob LaVelle, EMEA Sales Skills Coach and Trainer at LogMeIn. Logan, Anke, and Rob discuss … The 2 gaps in digital transformation Balancing technical capabilities with organizational goals Characteristics of successful change management Aligning quality engineering business with organizational needs This post is based on a QATalks podcast with Dr. Anke Sax and Rob LaVelle. To hear this episode and many more like it, you can subscribe to QATalks here or on Apple Podcasts.