QATalks

If you’ve ever started a new job, you know how the first few months go.  You meet as many people as you can, you learn as much as you can, and you really take some time to soak in as much information as possible before you start trying to make any drastic changes.  It typically sounds something like this:  “The CEO is taking 90 days to do a listening tour, to get to know as many people as possible before they get to work.” Or  “”We’re not trying to boil the ocean. Let’s set some realistic goals and spend the next 100 days digesting all of the information.”  Gary Brantley did things a little differently. He was a guest on the QA Talks podcast recently and talked all about:  The 5-5-5 principle and how he brought it to the City of Atlanta How he took the team paperless in a week and a half Why sometimes shutting systems down is the best thing you can do operationally This post is based on a QA Talks podcast with Gary Brantley of The City of Atlanta. To hear this episode, and many more like it, you can subscr