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Synopsis

What is the first thing that comes to mind when I ask you define social media? Is it Facebook, Instagram, Twitter, LinkedIn, Periscope, or Snapchat? What if I told you that you should not be thinking about the technology first? You should be thinking about people. You should be focused on your ideal customer. Think DNA, not tools. How can you get in the head of your customer and inspire and connect with them? Your mission with social media is to figure out where your ideal customer is hanging out online and then determine how you can have the most relevant conversation with them possible. You need to be where your ideal customer is, not just where you want to be or even necessarily where you feel comfortable. Do these questions found familiar? I am spending loads of time on social networks with little business return. I am spending loads of time learning tools and technology with zero business return. I feel like I am online 24/7 yet am making no progress. I don't know where to go next and sometimes feel lik