Negotiations Ninja Podcast

Influence is powerful. But how do you become influential? It seems like a far more difficult task, right? Sean Callagy—a successful attorney, speaker, entrepreneur, business coach, and the owner and President of Callagy Law—has mastered the art of influence.  Sean has developed a four-step formula to master ethical influence. In this throwback episode of Negotiations Ninja, Sean drives home the idea that influence begins with building emotional rapport. He states that “You have to move beyond surface-level rapport and create an emotional connection with strong two-way communication and value exchange.” Learn exactly what that means in episode #366 of the Negotiations Ninja podcast.

Humans are primarily emotional. We bring fears into our negotiations. If we push too hard, we might get nothing. If we antagonize the other party, they might retaliate. We also worry about damaging relationships. The whole negotiation process is emotional. And when you get emotional, your ability to do what you know you should do decreases. Two years ago, Moshe Cohen published “Collywobbles: How to Negotiate When Negotiating Makes You Nervous.” The term “Collywobbles” means the kind of stomachache you get when doing something that makes you anxious. His book looks to address an issue people are taught how to do, but when they have to do it, they choke. Something happens between theory and execution. Usually, they get nervous or anxious.  So what do you do when you feel like your emotions are taking over? Moshe shares some strategies in this episode of Negotiations Ninja. Outline of This Episode [1:43] Learn more about Moshe Cohen [3:24] Why most people get collywobbles [4:25] Where does fear stem from? [5:49

Michael van Keulen (MVK) has worked in procurement and finance for over 20 years. Over those years he’s seen companies resist digital transformation. The key to a digital transformation is getting the internal stakeholders on board. To do that, procurement leaders have to step up and oftentimes put their jobs on the line. How do they avoid losing their jobs while pushing their companies toward digital transformation? MVK shares what he’s learned from decades in the industry in this throwback episode of Negotiations Ninja.

When people think of negotiation—especially in Western cultures—they often think in finite terms. In a finite game, the rules are fixed until there’s a winner. In an infinite game, the rules change during play. It’s done so to bring as many people as possible into the play. The purpose of the infinite game is that things aren’t just about transactions or deals but revolve around a higher purpose. How does this apply to negotiation? It’s about the relationship you develop with the people you’re negotiating with. The higher purpose isn’t a singular deal. Your next best customer is continuing to do business with the current one. When you’re thinking in infinite game terms, that’s the angle you take.  In this episode of Negotiations Ninja, Dr. Joshua Weiss shares more about how to embrace the infinite mindset in negotiation. Once you do, it changes the way you view everything. Listen to the episode to find out why! Outline of This Episode [2:24] Learn more about Josh Weiss [4:09] What is the infinite mindset? [7

Why does the limitation of liability clause exist? How does it work? Is there a way you can simplify the process of building it out in the negotiation? Contract and negotiation expert Jeanette Nyden shares her extensive knowledge of limitation of liability clauses in this throwback episode of the Negotiations Ninja podcast!

George Siedel—a Professor at the University of Michigan—wrote a great book called, “Negotiating for Success: Essential Strategies and Skills,” in which he shares the importance of planning. He believes so strongly in planning that he gives away numerous negotiation planning tools for free.  In this episode of Negotiations Ninja, we cover planning in negotiation, the 4th and 5th key numbers for financial consideration, and how to understand and consider life goals when it comes to dispute resolution. George shares a shocking story at the end of this episode that you can’t miss.  Outline of This Episode [2:05] Learn more about Professor George Siedel [3:55] How should we plan for a negotiation? [8:17] Is negotiation required in all circumstances? [10:47] The five key numbers in a financial negotiation  [13:49] Why you need to prioritize your BATNA [16:25] Is overconfidence detrimental to a negotiation? [18:49] Considering your life goals Resources & People Mentioned FREE Negotiation Planning Tools Negoti

Jean-Nicolas Reyt—a negotiation professor at McGill University—teaches his students a simple and practical way to negotiate: Ask and you’ll receive. If you don’t ask, you won’t get what you want. But why do so many students struggle to ask? Why do they decide they’re satisfied with a subpar deal? Jean-Nicolas dissects the phenomenon of compliance in this throwback episode of Negotiations Ninja.

What does it cost people and organizations not to listen? Are you solving the wrong problems? Or worse, are you losing relationships, customers, and potential opportunities? The cost of not listening could cripple you and your organization. Christine Miles joins me in this episode of Negotiations Ninja to address that very problem.  Christine Miles is the founder and CEO of EQuipt, a “Training and consulting company that helps organizations grow sales, develop people, and create cultures of understanding.” Ultimately, they help equip people with the skills they need to elevate their EQ. Listening is the foundation of the house. Without it, you can’t build emotional intelligence.  Outline of This Episode [1:45] Learn more about Christine Miles [2:35] The cost of not listening [4:00] Are you solving the wrong problems?  [5:38] Why people struggle to listen [7:08] What is transformational listening?  [9:10] How to become present in listening [12:30] Stop asking leading questions [14:02] “Take me back to the beg

Why do young people hesitate to negotiate? They need to be able to advocate for themselves, yet many hesitate to speak up. Jean-Nicolas Reyt, an assistant professor of organizational behavior at McGill University, is passionate about helping students become assertive. He teaches that the end result of negotiating is almost always better than not trying. Jean-Nicolas is chock full of advice that everyone can use to become better negotiators. 

How important is relationship-building in negotiations? Can you have a relationship yet still be direct without negatively impacting said relationship? Romina Muhametaj—A Sales Manager and Consultant—believes that relationship-building is the key to moving one’s career forward and closing more sales. She shares why in this episode of Negotiations Ninja!  Outline of This Episode [1:35] Learn more about Romina Muhametaj [2:31] Building relationships before negotiating  [4:09] Apples, oranges, and coconuts [6:40] Can you be direct in a relationship? [8:11] Why you can’t use the same tactics in every deal [10:00] What happens once the deal is sealed?  [13:17] Why you need to overcome your emotions Connect with Romina Muhametaj Connect with Romina Coffee with Romina Connect on LinkedIn Follow on Twitter Connect With Mark Follow Negotiations Ninja on Twitter: @NegotiationPod Connect with Mark on LinkedIn Follow Negotiations Ninja on LinkedIn Connect on Instagram: @NegotiationPod Subscribe to Negotiations Ninj

When you approach a negotiation, you need to be ready, relatable, and reasonable. You have to be ready—do your research so that nothing surprises you. People help people they like, so it helps if you’re relatable. Lastly, you need to focus on finding solutions and be reasonable. Lynn Price believes that if you focus on being ready, relatable, and reasonable, you’ll see far more successful negotiations. She goes into detail on this topic in throwback episode #356!  

Matthew Pollard wrote “The Introvert’s Edge” to help the average introvert learn that their path to success will look different than an extrovert’s. Systems and processes will allow introverts to succeed, excel, and dominate their market. Introverts can only do so well “winging it.” In this episode of Negotiations Ninja, Matthew shares that when you focus on methodology and consistency, you end up the best in the business. Matthew jokes that he was an introverted kid with no right being in sales. But he went on to become the #1 salesperson in his company. Since then, he’s started his own business and has been responsible for five multi-million dollar success stories. Now he teaches the world how to obtain rapid growth, how to tell stories, and how to nail their messaging in their niche.  Outline of This Episode [1:34] Learn more about Matthew Pollard [3:25] Why do introverts struggle with sales and negotiations? [6:52] Approaching the development of a system and process [12:34] Why processes help introverts

Did you know that 1% of the population could be diagnosed as a narcissist? We’ve all likely interacted with someone who we’d classify as a narcissist. But what do you do when you’re forced to negotiate with a narcissist? Should you change your negotiation strategy? According to Rebecca Zung—one of the Top 1% of attorneys in the nation—the answer is a resounding yes. She shares how to navigate negotiating with narcissists in this throwback episode of Negotiations Ninja!   

Nikki Rausch “The Sales Maven” teaches salespeople how to have more effective sales conversations while maintaining rapport and keeping the relationship intact. She also teaches how to overcome the fear of rejection by fundamentally changing the way you view sales: It’s something you do with someone, not to them. Learn how to shift your mindset to overcome fear in this episode of Negotiations Ninja.  Outline of This Episode [1:23] Learn more about Nikki Rausch [1:45] Maintaining rapport while selling [3:14] Nikki’s strategy for overcoming rejection  [8:21] Why stories are powerful in B2B sales [10:56] Salespeople are guides—not heroes [13:23] The importance of questions in sales Resources & People Mentioned Get Nikki’s “Closing the Sale” eBook for FREE Connect with Nikki Rausch Nikki’s website The Sales Maven Podcast Connect with Nikki on LinkedIn Connect With Mark Follow Negotiations Ninja on Twitter: @NegotiationPod Connect with Mark on LinkedIn Follow Negotiations Ninja on LinkedIn Connect on In

How do you get what you want in a negotiation? How do you be more persuasive? Simon Rycraft wrote “Negotiation Hacks: Expert Tactics To Get What You Want,” to lay out the strategies, skills, and approaches needed to get what you want. In this throwback episode of Negotiations Ninja, Simon covers some of the tactics he lays out in his book and how to make them work for you. Check it out!

How do you combat fear with courage? How does your ego build walls in negotiations? And why, when you’re in a negotiation, should you only say something if you believe it? Mala Subramaniam—an Executive Coach, Author, and Speaker—has taught thousands of people the art of communication in negotiation. In this episode of Negotiations Ninja, Mala shares the #1 way you can combat fear in negotiation.  Outline of This Episode [1:38] Learn more about Mala Subramaniam [4:12] Combating fear with courage [7:56] How ego affects negotiations [11:11] You have a responsibility… [13:33] Only say it if you believe it [16:55] Do you open yourself up to manipulation? [20:50] A conversation about ageism  Connect with Mala Subramaniam Mala’s website Email Mala at Mala(at)mktinsite.com Connect on LinkedIn Beyond Wins: Eastern Mindset for Success in Daily Business Negotiations Connect With Mark Follow Negotiations Ninja on Twitter: @NegotiationPod Connect with Mark on LinkedIn Follow Negotiations Ninja on LinkedIn Connect on

Joe Valley is a serial entrepreneur and partner at Quiet Light Brokerage. He’s also an expert at building sellable companies. He’s also learned the secret to winning more deals: Don’t be an a–hole. The people who win more deals do their research, carry intelligent conversations, and are polite, professional, and likable. Why are these qualities so important? Joe Valley covers the topic in detail in this throwback episode of the Negotiations Ninja podcast! 

Jack Shafer spent much of his career in counterintelligence in the FBI. In this episode of Negotiations Ninja, we’ll discuss topics from Jack’s newest book, “The Truth Detector: An Ex-FBI Agent's Guide for Getting People to Reveal the Truth” We talk about the concept of elicitation, presumptive statements, how to shift power dynamics in the conversation—and how to use it them in business negotiations. Don’t miss this fascinating look into the inner workings of a spy’s career.  Outline of This Episode [2:14] Learn more about Jack Shafer [2:55] Technique #1: Presumptive Statements [8:30] How to shift power in a negotiation [11:08] The use of time in a negotiation [13:12] Who has the authority? [15:04] Technique #2: Use the phrase “I’ll bet…” [18:11] Uncovering your counterpart’s objections [20:23] Technique #3: Bracketing [22:19] Technique #4: Reported Facts [24:00] Technique #5: The Well Technique  Resources & People Mentioned Turning on the Like Switch with Jack Shafer, Ep #61 Connect with Jack Shafer

Do you excel when you’re negotiating for your company but struggle to negotiate successfully for yourself? Is it because you lack clarity on exactly what you’re negotiating for? Or do you feel too emotionally involved to think clearly?  You have to be able to communicate your value and articulate why you deserve what you’re asking for. Deborah Kolb—an expert in negotiation, leadership, and gender issues—shares how you can change your mindset to master personal negotiations in this throwback episode of Negotiations Ninja.

How do you use a contract to drive negotiations forward? How can redlines help you save time? What is the importance of internal alignment to contract negotiation? I had an incredible discussion with Nada Alnajafi about contract redlining etiquette in this episode of Negotiations Ninja.  Nada has been practicing law for over 12 years and is currently corporate counsel for Franklin Templeton. Nada recently wrote “Contract Redlining Etiquette,” which focuses on using smarter redlining practices to drive contract negotiation forward. This is a book all contract professionals need to read. She covers some important concepts from her book in this episode. Don’t miss it! Outline of This Episode [2:10] Learn more about Nada Alnajafi [3:37] Get on the same page about the redlining process [5:36] Proper etiquette with redlining + comments [8:23] Working with outside counsel on contracts [11:34] Why I despise separating commercial from legal [12:38] Using redlining to make negotiations more efficient [15:27] The opera