Outsource Accelerator Podcast With Derek Gallimore
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 68:00:42
- More information
Informações:
Synopsis
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
Episodes
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OA 465: Mastering Culture Across Six Countries - with Spencer Cannon of Buwelo
16/11/2023 Duration: 41minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/465 Buwelo Spencer Cannon is the Vice President of Growth and Partnerships at Buwelo. Buwelo is committed to being the best in the CX business and strongly emphasizes company culture. In this podcast episode, Derek Gallimore and Spencer Cannon discussed the complexities of running a company with a diverse workforce across different nations. References: Email: spencercannon@buwelo.com LI: https://www.linkedin.com/in/spencercannon/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the
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OA 464: Technology Meets Staff Outsourcing - with Piash Alam of Wing Assistant
09/11/2023 Duration: 42minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/464 Wing Assistant In this podcast episode, Derek Gallimore spoke to Piash Alam, the marketing vice president of Wing Assistant. Wing Assistant has experienced significant growth in the past seven months and is actively embracing the AI revolution. Piash discusses their company's approach to AI and commitment to creating new tools and services that empower clients to develop their businesses rather than simply offering staffing solutions. References: Web: https://wingassistant.com/ Email: piash@getwingapp.com Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation
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OA 463: High-Performance Offshore Staff - with Dan Roggenkamp of Set Up My Offshore
02/11/2023 Duration: 46minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/463 Set Up My Offshore In this podcast episode, Derek Gallimore spoke with Dan Roggenkamp, the co-founder and director of Set Up My Offshore, which assists Australian businesses in establishing their offshore operations, primarily in the Philippines. The episode explored Dan's expertise and its application to the outsourcing industry. References: Web: https://setupmyoffshore.com.au/ Email: dan@setupmyoffshore.com.au Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable
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OA 462: Nearshore LatAm IT Developers from Colombia – with Paula Tellez of BetterWay Devs
26/10/2023 Duration: 41minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/462 BetterWay Devs In this podcast episode, Derek Gallimore spoke to Paula Tellez, the Marketing and Sales Lead at BetterWay Devs, a Colombia-based company. BetterWay Devs specializes in IT development and other technical roles, strongly emphasizing nearshoring to the U.S. They primarily recruit their staff from Colombia, Peru, and Brazil. References: Web: https://www.betterway.dev/ Email: ptellez@betterway.dev Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Bu
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OA 461: From Upwork Freelancer to Employer of 350 Staff - with Harold Rey Ladaran of SPLACE BPO
19/10/2023 Duration: 37minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/461 SPLACE BPO In this podcast episode, Derek Gallimore spoke with Harold Ray Ladaran, the CEO and Founder of SPLACE BPO, based in Davao City, Philippines. Harold started his journey from working in a call center. SPLACE is now expected to reach 500 headcount by the end of the year. References: Web: https://splacebpo.com/ LI: https://www.linkedin.com/company/splacedavao FB: https://www.facebook.com/SPLACEDVO Upwork: https://www.upwork.com/o/companies/~0105f0f0abb35cedab/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40
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OA 460: Leading Egypt’s Big Outsourcing Opportunity with Rasha Ezz Eldin of Xceed
12/10/2023 Duration: 38minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/460 Xceed In this podcast episode, Derek Gallimore talks to Rasha Ezz Eldin, the sales and marketing director at Xceed, a company based in Egypt with facilities in Mauritius and Morocco. Derek and Rasha discussed the demand for Arabic language services, the role of AI and automation in the outsourcing industry, and Xceed's impressive growth. References: Web: https://www.xceedcc.com LI: https://www.linkedin.com/in/rasha-ezz-8521092/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of t
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OA 459: Optimizing the Virtual Assistant Model - with Barbara Turley of The Virtual Hub
05/10/2023 Duration: 50minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/459 The Virtual Hub In this podcast episode, Derek Gallimore welcomes Barbara Turley, the founder and CEO of The Virtual Hub, an outsourcing firm specializing in virtual assistants. Barbara's approach to running her firm sets her apart from others in the industry, with a unique system for recruiting, onboarding, and training virtual assistants before deploying them to clients. References: Web: https://www.thevirtualhub.com LI: https://www.linkedin.com/in/barbara-turley/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPO
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OA 458: Businesss Process Innovation (BPI) - with Rain Abueg of iCXeed
28/09/2023 Duration: 44minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/458 iCXeed In this week's episode, Derek Gallimore talks with Rain Abueg, the co-founder and Chief Culture Officer of iCXeed. iCXeed is a customer experience outsourcing firm located in the Philippines. Rain's discussess how their "work from anywhere" approach underscores their unique company philosophy and its role in shaping their organizational culture. References: FB: https://www.facebook.com/iCXeed LI: https://www.linkedin.com/company/icxeed/ IG: https://www.instagram.com/icxeedlife/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outs
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OA 457: Understanding IT Engineering Outsourcing - with Alejandro Oses of Rootstack
21/09/2023 Duration: 35minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/457 Rootstack In this podcast episode, Derek Gallimore welcomes Alejandro Oses – the CEO of Rootstack, an IT engineering outsourcing firm based in Panama. They discuss various aspects of IT outsourcing, including how to choose the right IT service provider, client engagement in IT outsourcing, and what is the better choice for hiring staff is it individual or teams. References: W: https://rootstack.com/en LI: https://www.linkedin.com/in/alejandrooses/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compil
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OA 456: Scaling Location-Independent CX Expertise - with Alex Holmes of Influx.com
14/09/2023 Duration: 44minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/456 Influx.com For this week's episode, Derek delves into the intricacies of the CX industry through the lens of Alex Holmes, the Chief Growth Officer of Influx.com. References: E: alex.holmes@influx.com LI: https://www.linkedin.com/in/mralexholmes/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing
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OA 455: Scaling The Gig Economy For Enterprise Contact Solutions - with Courtney Meyers of Omni Interactions
07/09/2023 Duration: 43minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/455 Omni Interactions In this episode, Derek has a conversation with Courtney Meyers, co-CEO of Omni Interactions — a CX outsourcing provider based in CO, USA. They discuss how Omni Interactions utilizes the gig economy model, how gig workers can go beyond customer support, and the future of gig work. References: Web: https://omniinteractions.com/ E: courtney.meyers@oiteam.com Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies
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OA 454: AI Enhanced Outsourcing Solutions - with Indu Badlani of Staffing Expert
31/08/2023 Duration: 22minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/454 Staffing Expert Derek speaks with Indu Badlani, the CEO of Staffing Expert, a BPO firm based in New York. They discuss Staffing Expert’s business, the strength of the Filipino talent pool, and empowering an AI-enabled workforce toward global collaboration. References: Web: https://www.staffingexpert.com/ LI: https://www.linkedin.com/in/indu-badlani-b8408025/ E: indu@staffingexpert.com Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourc
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OA 453: Business Coaching, Building Strong Processes & Offshoring - with Gene Bohensky of Archers Contact Solutions
24/08/2023 Duration: 55minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/453 Archers Contact Solutions This week Derek talks to Gene Bohensky, the chief executive officer of Archers Contact Solutions. During their 48-minute conversation, Derek and Gene delve into business coaching and its efficacy in addressing individual business requirements. Additionally, their discussion encompasses the realm of Philippine outsourcing, highlighting the exceptional skills and work ethic demonstrated by Filipino professionals. References: Web: http://archerscontactsolutions.com/ E: gene@archerscontactsolutions.com Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your co
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OA 452: Managing Tech, Developers & AI in Business - with Vadim Peskov of Diffco
17/08/2023 Duration: 46minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/452 Diffco In this episode of the Outsource Accelerator podcast, Derek Gallimore talks with Vadim Peskov, co-founder of Diffco, about the nature of managing staffing, projects, and AI for their clients. Established in 2008, Diffco provides a mix of models for clients, including full teams, project work, and staff augmentation. References: Web: https://diffco.us/ LI: https://www.linkedin.com/in/vadimpeskov/ T: https://twitter.com/vadimpeskov Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this re
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OA 451: Exploring Nepal’s Outsourcing Industry & Potential - with Ryan Shrestha of AppSkill
10/08/2023 Duration: 38minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/451 AppSkill In this episode, Derek speaks with Ryan Shrestha, CEO and founder of AppSkill — a recruitment agency based in Australia. They discuss what the economy, job market, and outsourcing in Nepal currently look like. References: LI: Ryan Shrestha W: https://appskill.com.au/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into th
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OA 450: Setting Global Standards for Outsourcing - with Kerry Hallard of Global Sourcing Association UK (GSA)
03/08/2023 Duration: 45minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/450 Global Sourcing Association UK (GSA) In this episode, Derek speaks with Kerry Hallard, CEO of the Global Sourcing Association (GSA) and Chairperson of the Global Technology & Business Services Council (GT&BSC). References: Kerry LI: https://www.linkedin.com/in/kerry-hallard/ GSA LI: https://www.linkedin.com/company/gsa-uk/ W: https://gtbsc.org/ W: https://www.gsa-uk.com/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing com
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OA 449: The Journey of a UK/Pakistan Outsourcing Startup - with Ali Afzal of Winnors Remote Staff
27/07/2023 Duration: 49minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/449 Winnors Remote Staff In this episode, Derek talks to Ali Afzal, the founder and head of Winnors Remote Staff—an outsourcing company that helps SMEs scale up their operations. In Derek’s 48-minute chat with Ali, they exchange conversations about the foundation of Winnors Remote Staff, the challenges of setting this company up, the remote work, and the benefits and downsides of outsourcing. References: E: a.afzal@winnors.co.uk W: Winnors Remote Staff Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have com
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OA 448: Sri Lanka’s Outsourcing Industry - with SLASSCOM’s Chairman, Ashique Ali
20/07/2023 Duration: 44minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/448 SLASSCOM In this episode, Derek Gallimore talks with SLASSCOM chairman Ashique Ali to learn about the Sri Lankan outsourcing industry. SLASSCOM, or the Sri Lanka Association for Software and Services Companies, has over 400 members and employs around 145,000 people. References: E: info@slasscom.lk W: SLASSCOM Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides
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OA 447: Startup Founder to Outsourcing - with NeoWork CEO Joshua Eidelman
13/07/2023 Duration: 25minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/447 NeoWork In this episode, Derek speaks with Joshua Eidelman, co-founder and CEO of NeoWork. The company provides outsourcing solutions for operations and animation. They discuss how Joshua got into outsourcing, fostering a good workplace environment, outsourcing in the Philippines vs. Colombia, and NeoWork’s future plans. References: E: joshua@neowork.com W: Neowork LI: Joshua Eidelman Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourci
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OA 446: Fully-Remote Customer Service Specialists - with GQ Fu of LTV Plus
06/07/2023 Duration: 45minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/446 GQ Fu and LTV Plus GQ Fu is the CEO and co-founder of LTV Plus, an outsourcing firm specializing in customer service. It primarily focuses on the e-commerce industry but has since expanded beyond the field. GQ and his partner are advocates of remote work and have been digital nomads themselves for some years. Their company, LTV Plus – which stands for lifetime value – is 100% remote and aims to help businesses increase the lifetime value of customers. LTV Plus aims to understand the entire customer journey to provide the best experience across channels like chat, email, text, and voice. It eventually expanded from live chat into omnichannel support. In this episode, Derek and GQ talk about remote work, the role of AI and automation in businesses, and convincing clients to try outsourcing. References: E: gq@ltvplus.com W: LTV Plus LI: GQ Fu Start Outsourcing Outsource Accelerator can help you tra