Outsource Accelerator Podcast With Derek Gallimore

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/448   SLASSCOM In this episode, Derek Gallimore talks with SLASSCOM chairman Ashique Ali to learn about the Sri Lankan outsourcing industry. SLASSCOM, or the Sri Lanka Association for Software and Services Companies, has over 400 members and employs around 145,000 people.     References: E: info@slasscom.lk W: SLASSCOM   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/447   NeoWork In this episode, Derek speaks with Joshua Eidelman, co-founder and CEO of NeoWork. The company provides outsourcing solutions for operations and animation. They discuss how Joshua got into outsourcing, fostering a good workplace environment, outsourcing in the Philippines vs. Colombia, and NeoWork’s future plans.   References: E: joshua@neowork.com W: Neowork LI: Joshua Eidelman   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourci

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/446   GQ Fu and LTV Plus GQ Fu is the CEO and co-founder of LTV Plus, an outsourcing firm specializing in customer service.  It primarily focuses on the e-commerce industry but has since expanded beyond the field. GQ and his partner are advocates of remote work and have been digital nomads themselves for some years. Their company, LTV Plus – which stands for lifetime value – is 100% remote and aims to help businesses increase the lifetime value of customers. LTV Plus aims to understand the entire customer journey to provide the best experience across channels like chat, email, text, and voice. It eventually expanded from live chat into omnichannel support. In this episode, Derek and GQ talk about remote work, the role of AI and automation in businesses, and convincing clients to try outsourcing.   References: E: gq@ltvplus.com W: LTV Plus LI: GQ Fu   Start Outsourcing Outsource Accelerator can help you tra

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/445   Maria Sucgang of Remotify.ph In this episode, Derek speaks with Maria Sucgang, founder and CEO of Remotify.ph, a remote-based Employer of Record (EOR). They discuss Remotify’s background, remote work, and how the world’s view of outsourcing is changing.    References: E: maria@remotify.ph W: https://remotify.ph/   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/444   Michael McRitchie of Satellite Office In this episode, Derek talks to Michael McRitchie, the founder and CEO of Satellite Office, an outsourcing company in the Philippines. Soon to celebrate its 10th anniversary, Derek and Michael talked about how Satellite Office began, and how it has been providing high-quality service. They also discussed the challenges of AI and automation, and how the outsourcing industry and talent in the Philippines have improved.   References: E: mmcritchie@satelliteoffice.com W: https://www.satelliteoffice.com/   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhan

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/443   Riya Jain of Namo Padmavati In this episode, Derek is joined by Riya Jain — founder of Namo Padmavati, a VA firm based in Hyderabad, India. They discussed Riya’s journey of establishing her own company, her views on being an outsourcing provider in India, and her experiences as a young female founder.   References: E: Riya Jain W: Namo Padmavati LI: Riya Jain   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippi

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/442   Gina Romero of Connected Women Gina Romero founded Connected Women to help disadvantaged Filipino women. She grew up in the UK with many Filipino immigrants and wanted to help. Connected Women first helped professional women in Singapore adopt technology by outsourcing work to freelancers in the Philippines. Clients asked them to find more freelancers, so they built a job-matching platform in the Philippines. They realized only skilled women were getting opportunities, so they focused on training women with less tech background. They trained over 1000 women in AI data annotation. With support, these women produced high-quality work.   References: W: Connected Women LI: Gina Romero Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified o

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/441   Clark Staff Russell Meiselman is the president and co-founder of Clark Staff. Clark Staff has a unique office in Clark, Philippines, modeled after Minecraft. Though the pandemic hit the Philippines hard, Clark Staff has expanded to seven countries. Russell focuses on training clients in outsourcing. In this episode, Russell and Derek discussed implementing a proper management structure, using playbooks and SOPs, and setting smart goals. Russell also stressed understanding cultural differences to utilize outsourced teams.     References: W: Clark Staff E:  info@clarkstaff.com E: russell@clarkstaff.com LI: Russell Meiselman Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform y

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/440   Time Doctor This week, Outsource Accelerator’s Founder and CEO Derek Gallimore is interviewed by Time Doctor’s Liam Martin for his The Future Workforce Podcast. Derek and Liam share insights on the future of work, global employment, and the impact of artificial intelligence in outsourcing.     References: W: Time Doctor W: Running Remote Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculat

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/439   Booth & Partners In this episode, Derek speaks with Chris Mueller, Head of Sales at Booth & Partners. Booth & Partners is a boutique outsourcing company that offers tailored staffing solutions to small and medium-sized businesses.  Derek and Chris discuss Booth & Partners’ achievements in their tenth year, the global demand for talent and how the outsourcing strategy can fulfill it, and the company’s experience beginning their operations in Colombia.   References: W: https://boothandpartners.com/   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innova

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/438   Emapta Offshore Staffing Derek talks with Inge Zwik, the Executive Director of Emapta Offshore Staffing. In this podcast episode, Derek and Inge had a wide-ranging conversation about businesses’ changing perspectives on outsourcing, outsourcing post-COVID, and the rise of AI and its impact on the industry.     References: W: Emapta E: Inge Zwick   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcin

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/437   Platinum Outsourcing Derek talks with Dale Pearce, the COO and Partner at Platinum Outsourcing. Derek and Dale discussed Platinum Outsourcing’s beginnings, introducing outsourcing to Australian businesses, and the impact of the rise of automation on the BPO industry.     References: W: Platinum Outsourcing   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you wi

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/436     ShoreAgents Derek talks with Stephen Atcheler, the CEO of ShoreAgents.  ShoreAgents is a “purpose-built” outsourcing firm specializing in the real estate industry. The firm originally served Australia, but then expanded to the UK, USA, New Zealand, and other countries.     References: W: ShoreAgents   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with in

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/435   Trust the Process Derek talks with Ben Shipley, the Chief Growth Officer of Trust the Process – an outsourcing firm inspired by military philosophy. In this episode, Derek and Ben discussed stepping into an organization that is influenced by the efficiencies of the military, understanding clients’ needs, and managing an offshore team.     References: W: Trust the Process   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/434   Headroom Assistance Derek Gallimore speaks with Kristel Kuit, CEO and founder of Headroom Assistance. Headroom Assistance focuses on providing remote executive assistants to administrative teams.  Headroom Assistance is based in Amsterdam and caters to not only to companies around Europe, but also in the US. Kristel started the company from her own background as an assistant.      References: W: Headroom Assistance Li: Kristel Kuit Twitter: https://twitter.com/kristelkuit Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth wi

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/433     Boomering: From customer to provider Derek Gallimore speaks with Dean Pascoe, CEO and founder of Boomering. Boomering is an offshore solutions provider that caters to businesses from almost any industry. In this episode, Derek and Dean discuss why offshoring to the Philippines has proven a powerful move for businesses. The pair also touches on the two-way relationship BPOs and their clients need to ensure success.     References: W: Boomering Email: Dean Pascoe Li: Dean Pascoe Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and gr

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/432   Derek Gallimore x The Small Business Surgeon Podcast Outsource Accelerator Founder and CEO Derek Gallimore was interviewed by Samuel Smith of The Small Business Surgeon Podcast for its 222nd episode. In this podcast, Samuel and Derek went on a deep dive into the latter’s entrepreneurial background, outsourcing in the Philippines, and discussed the best tips for new outsourcers.     References: W: Small Business Surgeon Podcast: The Small Business Surgeon Podcast Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsour

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/431     Remote Works Derek Gallimore talks with Ali Greene, the author of Remote Works: Managing for Freedom, Flexibility, and Focus.  Ali is a remote and digital nomad veteran. She has been working across the globe for various companies. Since about 2014. Ali has worked for some of the biggest names in the remote work scene, and she's generally an all-around expert on the topic of remote working.     References: W: Remote Works Li: Ali Greene Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/430   ibex Derek Gallimore talks with Bridgett Hart, Vice President of Employee Experience at ibex. ibex is a global provider of business process outsourcing (BPO) and other marketing and customer experience (CX) solutions. In this episode, Derek and Bridgett talk about employee engagement, management, and the evolving demands and requirements of today’s employees. The pair’s discussion also touches on ESG and how “investing back into the employees in their experience” goes a long way in keeping employees happy.     References: Email: bridgetthart@ibex.co Li: Bridgett Hart Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery

Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/429   Better Support In this episode, Derek speaks with Johan Jedaker, the founder and CEO of Better Support. Better Support is a Philippine-based BPO that builds remote teams to help augment its clients’ business processes.  Better Support specializes in influencer and affiliate marketing, collaborating with social media influencers to advertise their clients’ products and services.  Derek and Johan discuss the latter’s roots in the BPO industry, Better Support’s setup, and touch upon Europe’s current outsourcing scene.       References: Email:  johan.jedaker@bettersupport.io Li: https://www.linkedin.com/in/johan-jedaker/ Web: Bettersupport.io Outsource Accelerator     Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing expert